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Bell Pottinger shareholders consider legal action

Shareholders in collapsed Bell Pottinger are considering legal action against the agency's former directors for failing to alert them to difficulties in South Africa

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Take one Bake Off contestant. Add social media

London Fire Brigade used social media to support fire fighter Mat Riley when he was in Bake Off

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Chatting social with...O2

Kristian Lorenzon, head of social media at O2, discusses his social media strategy

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Social media changes customer conversations for Anglian Water

Targeted relevant social media is boosting customer engagement for water company