Constructing a reputational framework

Tracey Boles considers the myriad ways in which companies create frameworks to manage reputation

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Social media

Article Social media

Chatting social with...Drax

Chris Woods, head of digital at energy company Drax, talks us through his social media strategy

Article Social media

Social media changes customer conversations for Anglian Water

Targeted relevant social media is boosting customer engagement for water company

Article Social media

Soaring to safety

Laura Stanley finds out more about the social media strategy of London's Air Ambulance